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A letter from the GP Surgeries in Felixstowe


As I am sure you are aware, we are all facing difficult uncertain times with the current coronavirus pandemic.  The advice for many older people and those at risk is to stay at home to prevent contracting the virus.  If you feel you would be unable to support yourself by staying at home, I am delighted to advise that help is available locally.


Felixstowe Helping Hands have a team of volunteers who would be able to help you by doing shopping, dog walking, collecting prescriptions etc.  They will also provide phone calls to reassure and to combat loneliness.  They can be contacted on 07479 556736


We also have social prescribers in Felixstowe, Hayley and Debbie, who are also able to put you in touch with other support services.   Hayley can be reached on 07879 602327 and Debbie on 07917 324861.


With very best wishes


Yours sincerely



Dr Paul Driscoll, Partner at Haven Health

Dr Steven Feltwell, Partner at The Grove Medical Centre

Dr Rob Mindham, Partner at Howard House

Please see the advice in the link below regarding the Cronovirus 


Medication Shortages at Pharmacies

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Please see the advice in the link below regarding the Cronovirus 


Prescriptions Update

Please note we require at least 3 working days from receipt to process your prescription so allow two additional days if posting. Patients on regular medication may find it cheaper to purchase a pre-payment certificate. Please ask your chemist for a form or enquire at reception.

Keep up to date with the latest news and information via our Social Media feeds

Removal of FAX Facility

To support NHS Digital’s Paper Switch-Off Programme (PSO) and enhance our own data security, the Practice has taken the decision to cease using a fax machine from 1st February 2020.

The team collecting items for charity

Members of the Admin and Clinical teams have been donating gifts to the practice as well as not having a secret Santa this year and have also been collecting items for local Charities in the Felixstowe area.

 donated Items

Salaried GP Vacancy

Medication Shortages at Pharmacies

The surgery is aware of a large number of drugs currently unavailable at Pharmacies. Unfortunately, the surgery is unable to do anything to assist in sourcing these items if the pharmacy cannot.

Drugs currently affected include HRT, some anti-inflammatories, inhalers and drugs for raised blood pressure.

If your dispensing pharmacy tells you that your usual medication is not available, please let our prescription clerk know. You do not need to make a doctor or nurse appointment for this.

Our prescription clerk will liaise with the GP and pharmacy on your behalf to find the nearest alternative for you and will arrange a new prescription.

Prescription Clerk Duty Hours

GP+ Appointments - Click to view more information

Request Repeat Prescriptions and Medical Record Online

You can now request a repeat prescription / medical record online by following the link below.

Please contact the Surgery to obtain your personal identification code. (Medical record access requires proof of ID) 

Howard House Surgery is now offering Choose & Book

What is Choose & Book?

Choose and Book is a national electronic referral service which gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic.

When you and your GP agree that you need an appointment, you can choose which hospital or clinic you go to. You will also be able to choose the date and time of your appointment.

If you know where and when you would like to be seen, you may be able to book your appointment before you leave the surgery. You will be given confirmation of the place, date and time of your appointment.

If you need more time to consider your choices, you can take the Appointment Request letter away with you and book your appointment later. In most cases this can be done via the telephone, using the national number on your letter, or via the internet. However, in some cases you may need to telephone your chosen hospital directly to make your appointment.

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