Welcome to Howard House Surgery

Covid-19 Update

From Monday 19th July 2021, we can confirm that all staff at the Surgery will continue to wear masks and PPE beyond the 19th July during face-to-face consultations.

We kindly request that all patients attending the Surgery also continue to wear a facemask or covering (unless clinically exempt) until further notice.  We will continue to operate a social distancing model on our premises. We have made this decision in line with Government advice on maintaining the use of masks and face coverings in health settings. 

Complying with our policy will ensure the ongoing protection of clinically vulnerable patients and staff, and will also mean that we can maintain open access to our services while reducing the risk of transmission to our staff and the impact this would have on our ability to operate.

We thank you for your cooperation and support

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We have a Facebook page which we update regularly. Follow us here.


Online access

Online access to limited appointment booking, your summary care record and repeat prescription ordering

We now provide patients with the ability to book (or cancel) telephone appointments with the GP for the next week using the Systmonline (Patine Online Service) facility. Here you will also find access to you summary clinical record and the facility to order a repeat prescription.

You will be required to set up a user account and password. To verify your identification it is necessary to bring two forms of ID or photgraphic ID to reception who will create your online account for you. In the first instance please speak to reception on 01394 282706.

OPENING TIMES

Weekdays

Monday 8am - 8pm

Tuesday 8am - 8pm

Wednesday 8am - 6.30pm

Thursday 8am - 6.30pm

Friday 8am - 6.30pm

                

Weekends: Closed

Bank Holidays: Closed


CONTACT US

Tel:  01394 282706

Address:

31 Orwell Road, Felixstowe, Suffolk, IP11 7DD

E-mail: IESCCG.howardhousesurgery@nhs.net use for general and non-medical queries only- mailbox is usually checked once a day.

We are open but restricting access to the practice and only seeing patients with confirmed appointments. If you require a sick note or other documents these will be sent to you via our online system or post.

If you wish to order a repeat prescription please do this via your pharamcy, using our E-consult service https://howardhousesurgery.webgp.com/  or you can call the practice on 01394 282706 and leave a message on option 2

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